Shipping & Returns

Shipping Policy

At Simple Flips AZ, we aim to get your order to you as quickly and safely as possible. Please review the details of our shipping process below.

Processing Time:
All orders are processed within 1-2 business days after receiving your payment. Orders placed over the weekend or on holidays will be processed the next business day.

Shipping Rates & Delivery Times:
Shipping rates are calculated at checkout based on your location and order size. Delivery times vary by location:

Domestic (USA): 3-5 business days

Please note that these are estimated shipping times, and actual delivery may vary.

Shipping Carriers:
We use trusted shipping partners such as USPS to ensure your order arrives on time and in excellent condition.

Lost or Damaged Shipments:
If your order arrives damaged or does not arrive within the estimated shipping time, please contact us at simpleflipsaz@gmail.com so we can assist you in resolving the issue.

Return & Exchange Policy

At Simple Syrup, we are committed to ensuring your satisfaction with our products. If for any reason you are dissatisfied with your purchase, we offer the following refund and exchange options:

Eligibility for Refund/Exchange: You may request a refund or exchange within 30 days of receiving your product. To be eligible, the item must be unused and in its original packaging.
How to Request a Refund/Exchange: If you would like to initiate a refund or exchange, please contact us at simpleflipsaz@gmail.com. Include your order number and a brief description of the issue.
Processing Time: Once your request is received, we will review it and notify you of the approval or rejection of your refund or exchange. If approved, we will process your refund or ship your exchange within 7-10 business days.
Return Shipping: If you are returning an item, you will be responsible for paying your own shipping costs for returning the item. Shipping costs are non-refundable.
Non-Refundable Items: Unfortunately, we cannot offer refunds on products that have been opened or used.
Contact Us: If you have any questions or concerns regarding your purchase or this policy, please feel free to reach out to us at simpleflipsaz@gmail.com